Most e-commerce brands find out what their logistics provider can’t do at the worst possible time. A shipment clears late. A duty bill arrives without warning. A carrier partnership falls apart during peak and there’s no backup.
Broad Reach is built to prevent that. We’re a shipping and logistics partner operating across the full U.S.–Canada corridor — cross-border, domestic U.S., and domestic Canada — with owned infrastructure and a single point of accountability.
We Own the Network.
Most carriers are assemblers. They stitch together third-party partners, hand your freight off down the line, and charge a margin on top. When something breaks, you’re stuck in a blame loop between vendors who all point at each other.
Broad Reach owns the infrastructure that moves your shipments:
- Company-owned trucks with team drivers
- Strategic warehouse and distribution facilities across the U.S. and Canada, including bonded locations
- In-house customs and duty expertise
- Proprietary technology for carrier routing, tracking, and customs automation
That ownership means direct control over speed, cost, and outcomes — not a best-effort promise passed through a third party.
Cross-Border: 2–6 Day Delivery into Canada
The U.S.–Canada lane is the most active cross-border shipping corridor in the world. Canadian consumers expect delivery times that reflect that.
We deliver to Canada in 2–6 days across national coverage, with next-day capability from key U.S. markets into major Canadian metros. That’s driven by direct border injection, strategic network positioning, and national last-mile carrier coverage — not expedited surcharges.
Our in-house customs team handles duty classification, HS codes, surtax exposure, and bonded warehouse clearance on every shipment. Brands typically reduce landed costs by over 20% compared to what they were paying before. That’s not a promotional rate — it’s the result of knowing how the border actually works.
Domestic U.S.: Lower Cost Per Shipment, Faster Transit
Shipping domestically across the U.S. from a single origin point is expensive. Zone distance drives cost, and most brands are overpaying without realizing it.
We route domestic U.S. shipments through 10+ distribution points — including Los Angeles, Chicago, Columbus, Philadelphia, Salt Lake City, Buffalo, Miami, New York, and Seattle. Shorter zone distances mean lower carrier costs and faster delivery to your customers, without changing anything on the customer-facing side.
For high-volume brands, zone skipping moves consolidated freight directly to regional injection points, bypassing expensive intermediate carrier zones before final delivery. The result is a meaningfully lower cost per shipment at scale.
Domestic Canada: Serve Canadian Customers Like a Local
Once your Canadian volume is there, shipping domestically within Canada from in-country inventory is faster and cheaper than cross-border on every order.
We provide domestic Canadian parcel shipping with national coverage and next-day delivery available into major metros including the Greater Toronto Area. Distribution points in Toronto, Mississauga, Burlington, Calgary, Vancouver, and Winnipeg allow for short last-mile distances and consistent delivery performance across the country.
25% of our northbound package stream to Canada delivers next day. That speed is built into the network routing — not added as a premium service.
One Partner Across Every Shipping Lane
Most brands running both domestic U.S. and Canada operations manage multiple carrier relationships, separate rate structures, and fragmented tracking across vendors. That complexity costs time and money.
With Broad Reach, domestic U.S. shipping, domestic Canada shipping, and cross-border in both directions run through a single partner. One API, one account team, one source of tracking data across every lane.
For brands that also need fulfillment, we operate that under the same roof — but the shipping network stands on its own.
Technology That Actually Integrates
Rating, labeling, tracking, and customs documentation are all automated through plug-and-play API connectivity. No custom middleware, no manual reconciliation, no gaps in visibility between legs of the shipment.
Real-time milestone tracking is available end-to-end across all lanes — domestic and cross-border.
Built for Scale
We’ve shipped millions of parcels for some of the largest DTC brands in apparel, skincare, and wellness. The systems and operations are built for high volume without service degradation. When your order volume doubles, the network is already planned for it.
Who We Work Best With
Broad Reach is the right fit for:
- U.S. e-commerce brands shipping 200+ orders per month domestically or into Canada
- Canadian brands shipping domestically or into the U.S.
- Operations leads consolidating multiple carrier relationships into one
- Companies in apparel, skincare, cosmetics, health, or accessories
If you want to see what our network looks like against your current shipping costs and lanes, we’ll run the comparison on your actual volume.
